Inside Discovery Guides: Why you should consider a museum tour with a concierge

by “Cretaceous” Chris Wells

The Houston Museum of Natural Science started small. Back in 1909, when the museum was founded, you could probably see everything we had to offer in 30 minutes. But since our opening, HMNS has been growing exponentially. These days, our main campus is the heart of an international network, bringing exhibits and lecturers from places like England, Egypt, Italy, and China. To see everything here would take at least two days, and that figure doesn’t even account for all there is to see at our Sugar Land campus or the George Observatory. Trying to decide what to do can be overwhelming for guests, but luckily, our staff has evolved alongside our institution.


Concierge Rigoberto Torres enjoys being the first to greet visitors to the museum, he said. “Once they come inside, we want to make sure their experience is good from the start.” Photo by Jason Schaefer.

The concierge service here at HMNS is like a mini travel agency whose services are free. All you have to do is walk up to the information desk, tell us what you’re interested in and listen to suggestions. It may seem like overkill, having staff just to explain what there is to see here, but consider this: our main campus covers four city blocks and contains 12 permanent exhibits and an ever-changing number of limited engagements visiting from all over the world. We also host a lecture series, adult education classes, multiple children’s education programs and much more. We have really interesting stuff, but it’s surprisingly easy to miss out.

Some visitors see the concierges standing at the information desk or sometimes patrolling the exhibits, and they don’t know what to think. Who are these people dressed in white shirts and black pants? They may look somewhat like used car salesmen, but they really aren’t here to sell anything. They’re here to help. Some members of the team have been with the museum for years, and they know the ins and outs of every department, so they can answer questions about membership, ticket sales, upcoming exhibits, you name it.


Concierge Rich Hutting explains to visitors Jullie Fugitt and Roy Hey why this Uintatherium might have looked so strange. She developed many different adaptations all at once. Photo by Jason Schaefer.

Some of the concierges, called Discovery Guides, offer tours of the exhibits. Every day, the Discovery Guides take groups through our two most popular exhibits, the Morian Hall of Paleontology and the Hall of Ancient Egypt. Each guide has spent countless hours studying the objects housed in our collections. The little plaques in the exhibits give interesting information, but the juicy details, the romance and intrigue, the struggle for life and limb… those you can only hear on the tours.


Corey Green explains illness in Ancient Egypt to a tour group of children. Egyptians used makeup to prevent flies from getting into their eyes, she said. Even men. Photo by Jason Schaefer.

Discovery Guides give interactive kid’s tours, too, where the children get to touch real fossils. On these special tours, the guides manage to explain what fossils are and where they come from without sounding like an audio version of paleontology textbook, so children and adults alike can walk away with a real understanding of the things in our exhibits.

The concierge team is blazing a trail toward providing better service to all who visit us at the Houston Museum of Natural Science. Already, letters have come in calling us sweet and helpful, giving every guest the best experience possible. We are proud to offer a service not found in most other museums. A service that ensures there will be none of those awkward family photos where everybody looks tired and confused. Not when they’re at HMNS.

Editor’s Note: “Cretaceous” Chris Wells is a Discovery Guide at the Houston Museum of Natural Science.

HMNS changed the way I think about Earth, time, humanity, and natural history

After 90 days working at the Houston Museum of Natural Science, here’s the verdict:

I love it here!

Through research required to compose and edit posts for this blog, I have learned about voracious snails, shark extinction, dinosaur match-ups, efforts to clean up ocean plastic pollution, Houston’s flooding cycle, a mysterious society in south China, and the inspiration for the design of costumes for Star Wars.


Look at the size of that T. rex! My love for the Houston Museum of Natural Science began with an affinity for dinosaurs.

I’ve learned about many, many other things, as well, and I could feasibly list them all here (this is a blog, after all, and electrons aren’t lazy; they’ll happily burden themselves with whatever information you require of them), but the point of this blog is to excite our readers into visiting the museum, not bore them with lists.

Coming to the museum is a grand adventure, and it’s my privilege to be here every day, poking through our collection and peering into the the crevices of history, finding the holes in what humanity knows about itself and speculating about the answer. That’s what science is all about, after all. Learning more about what you already know. Discovering that you’ve got much more left to discover.


As a writer, I identify with the oldest forms of written language, like this tablet of heiroglyphs. You can even find a replica of the Rosetta Stone in our collection!

When I took this job, I was a fan of dinosaurs and Earth science. I could explain the basic process of how a star is born and how the different classes of rock are formed. Igneous, metamorphic, sedimentary. Now, I can tell you which dinosaurs lived in what era and the methods paleontologists use to unearth a fossilized skeleton. I know that a deep-space telescope owes its clarity to a mirror rather than a lens, and I can identify rhodochrosite (a beautiful word as well as a fascinating mineral) in its many forms. And there are quite a few.


Rhodochrosite. My favorite mineral. Look at that deep ruby that appears to glow from within, and it takes many other shapes.

I have pitted the age of the Earth against the age of meteorites that have fallen through its atmosphere and have been humbled. The oldest things in our collection existed before our planet! How incredible to be that close to something that was flying around in space, on its own adventure across the cosmos, while Earth was still a ball of magma congealing in the vacuum of space.

Time is as infinite as the universe, and being in this museum every day reminds me of the utter ephemeralness of human life. It advises not to waste a moment, and to learn from the wisdom of rock about the things we will never touch. Time and space reduce humanity to a tiny thing, but not insignificant. Our species is small and weak, but we are intelligent and industrious. We have learned about things we don’t understand from the things we do. The answers are out there if you know where to look for them.


Everything turns to stone eventually, even this gorgeous fossilized coral.

I was a print journalist for three years, and I am studying to become a professional writer of fiction at Vermont College of Fine Arts. (Don’t worry. It’s a low-residency program. I’m not going anywhere.) I am a creator of records of the human experience, according to those two occupations, and in some ways I still feel that as the editor of this blog, but there is a difference.


This epic battle between a sperm whale and a giant squid recalls scenes out of Herman Melville.

Here, rather than individual histories — the story of one person or of a family or of a hero and a villain — I’m recording our collective experience, our history as a significant species that participates, for better or worse, in forming the shape of this world. We were born, we taught ourselves to use tools, we erected great civilizations, we fought against one another, we died, those civilizations fell. We have traced our past through fossils and layers of rock and ice, we have tested the world around us, and we have made up our minds about where we fit into the mix.

We are a fascinating and beautiful people, and through science, we can discover our stories buried in the ground, often just beneath our feet. To me, this is the real mission of our museum. To tell the story of Earth, yes, but to tell it in terms of humanity. In the Cullen Hall of Gems and Minerals, we wonder what makes certain minerals precious to us when they’re all spectacular. In the Morian Hall of Paleontology, we trace the fossil record back in time and wonder how things were and could have been had dinosaurs not gone extinct. In the Cockrell Butterfly Center, we connect with the little lives of insects, compare them to our own, and fall in love with our ecosystem all over again. In the Weiss Energy Hall, we learn how life and death create the fossil fuels that now power our society. We find both ingenuity and folly in the values of old civilizations in the Hall of Ancient Egypt and the John P. McGovern Hall of the Americas.


These chrysalises, a powerful symbol of personal growth and change, teach a lesson in natural cycles and big beauty in tiny places.

I have often wondered how we justify placing a collection of anthropological and archaeological artifacts under the heading “natural science.” Why don’t we consider our institution more representative of “natural history?” In my first 90 days, I think I’ve found the answer. It’s not just about the story of humanity; it’s about the story of the science we have used to learn what we know.


The Houston Museum of Natural Science, including the Cockrell Butterfly Center, is truly one of a kind.

Our goal at HMNS is to inform and educate. To challenge your assumptions with evidence and bring the worlds and minds of scientists to students and the general public. It’s a grand endeavor, one that can enrich our society and improve it if we pay attention.

A ticket to the museum isn’t just a tour through marvels, it’s a glance in pieces at the story of becoming human. After 90 days here, by sifting through the past, I feel more involved in the creation of our future than I have ever been.

And that feels pretty great.

Back to Seymour, Back in time: Part One

Far up in north Texas, past Ft. Worth and Wichita Falls, past the point where the flora turns from trees to shrubs, past a town with a funny name, Megargel, pop. 203, past a massive wind farm with tall white blades lording over thousands of acres of land, and then another, and another, lies the humble community of Seymour. Nestled in the Red River Valley near the southeastern corner of Oklahoma, the little city contains a high school (Go Panthers!), a couple of small hotels, a handful of fast food restaurants and steakhouses, several churches, and a tiny collection of historic prairie-style homes tucked behind Main Street. It’s the kind of town you live in not for the amenities, but for the rich soil and the open sky that stretches to the horizon, and the friendly rural folk, farmers and ranchers, who with their own hands have built it up from nothing.


Wind turbines stand over fields of wheat on one of several wind farms outside Wichita Falls. Kelly Russo

On a weekend, you can enjoy a movie under the stars, take the family to the park, or hop in your SUV and explore the landscape. Nights open above like a planetarium, studded with a billion stars that would delight any gazer, and if you’re up for some night adventure, it’s a great time to search the dirt roads for nocturnal wildlife. But for all this, a trip to Seymour is incomplete without a visit to the pride of the city: the Whiteside Museum of Natural History.


Seymour storefronts and cobblestone streets are a testament to this city’s history. Jason Schaefer

A recent addition to the rural landscape and a welcome diversion from daily life on the ranch in burning heat, the museum has blossomed into a local treasure in a single year. Under the direction of geologist and paleontologist Chris Flis, the once-dusty abandoned building that used to house a car dealership now contains excellent specimens of Permian-era fossils discovered less than 10 miles away in the Craddock bone bed, including the iconic Dimetrodon.


Murals on the Whiteside Museum of Natural History provide a fascinating departure from the rural look of historical storefronts. Kelly Russo

With the help of paleo curators Dave Temple and Dr. Robert Bakker, The Houston Museum of Natural Science has obtained its Permian fossils from this site for the past 11 years. Flis began building the Whiteside collection from the Craddock and other local dig sites, and in the past year, to use Temple’s words, “He’s been busy.”


A model Tyrannosaurus rex head at the Whiteside Museum of Natural History displays the contemporary conception of the dinosaur’s appearance. T. rex had pinfeathers on its head and jaw. We joked he looked a little like John Travolta. Kelly Russo

Racks of specimens jacketed in element-proof plaster-and-burlap casts line the back wall of the Whiteside, and in the fossil prep lab, the skeletons of Edaphosaurus, Diplocaulus, and Eryops line a long table as Flis categorizes the fragments to piece together whole prehistoric animals. These bones, about 280 million years old, represent a time in the fossil record when amphibians first exited the water and dragged themselves across land, eventually developing into early reptiles. And the Craddock bone bed is one of the richest cross-sections of this time period in the world.


At the Whiteside Museum of Natural History, an open jacket of an Eryops skull, a Permian-era amphibian, displays the methods paleontologists use to prepare fossils. Jason Schaefer

Kelly and I visited Seymour, the Craddock and Whiteside the weekend of June 6 to gather information about our site and assist in the celebration of the Whiteside’s first anniversary. While the trip didn’t require any miles-long hike-ins through the backcountry, nor a tent and a sleeping bag since we “camped” in the Sagamar Hotel for four nights, the trip was nothing short of an adventure. We met the locals, played in the dirt, prospected for new fossils, and helped our paleontologists work on our active Dimetrodon digs. The work was sweltering and filthy, but the excitement of discovery, of putting hands on bone that hadn’t seen sunlight in hundreds of millions of years, holding history in the palm of your hand, was enough to keep us out in the heat, fueled by the magic of wonder.


The spinal column and fin spines of an Edaphosaurus, a Permian-era land herbivore, line a long table in the fossil prep lab at the Whiteside Museum of Natural History. Kelly Russo

The first day, we didn’t know what we were getting ourselves into. To beat the heat, Temple prefers to rise early to eat breakfast around 6:45 a.m. at the local Maverick diner, where Seymour’s agriculturalists congregate for any combination of bacon, eggs, sausage, potatoes, and biscuits. Kelly doesn’t drink coffee, but I required about a half-gallon just to get the day started. I’m a late riser.


Kelly (right), and educator and HMNS volunteer Shana Steinhardt, photograph a Texas horned lizard on the Craddock ranch near Seymour. Jason Schaefer

After the rich meal, plenty of calories to burn, our group caravaned off to the Craddock, a 4,400-acre ranch down a lonely county road. A dirt truck path carved through the mesquite and cedar brush was our only access to the dig site. Normally, we were told, the land is dry and brown, more a desert than a semi-arid valley, but following heavy rainfall two weeks prior from the same storm system that flooded Houston in May, the land was the greenest it had been in a decade. The rain caused an explosion of life, giving us five sightings of the Texas horned lizard, our state reptile, now listed as a threatened species due to its rapid decline in recent years.


This Texas horned lizard, listed as threatened by the State of Texas, was one of five sightings that we had during the course of our trip. Jason Schaefer

But what’s good for the land ain’t so hot for digging fossils. On the way out to the site, Temple worried the mud would be too sticky for our company vehicles to push through, and even if we did, that the soil at the site might be too wet. Paleontologists depend on dry conditions to fleck away sedimentary rock with delicate tools. Wet ground means a difficult dig and sometimes the loss of specimens.


Paleontologists and volunteers from the Houston Museum of Natural Science and Seymour locals gather at our dig site in the Craddock Bone Bed. Kelly Russo

Conditions weren’t as bad as we thought, however. The site was about as good as it could get in spite of the rain. We cleaned up some litter, tarpaulin fragments and other jacketing materials that had aged in the weather, and set to work removing a pile of scree that had fallen in the rains and partially covered our biggest jacket. You can dig with anything you can prod the ground with, breaking up the clay into dust like a toothpick cleaning teeth, but Temple prefers a bayonet with a modified pommel to stab the soil and unlock it with a quarter turn. Others used screwdrivers, dental picks, or awls. Dr. Bakker hadn’t yet joined us; he would come a day later.


A regular sight on the Craddock, Donald Gayle Coltharpe, lease-holder for the Craddock ranch, carries his dog Sissy perched on his shoulder. Kelly Russo

We dug slowly, handful by handful, making sure no bone fragments were lost in the soil we collected in buckets and discarded over the side of a nearby ravine. That first day, with the help of volunteers Dr. Mitch Fruitstone and Shana Steinhardt, Kelly and I learned about the process of extracting bone from the dirt. Using whatever digging tool you choose, you enter the soil at a shallow angle, digging into the side of a hill rather than down until your pick hits solid rock. It’s easier than you’d think to notice the difference. Though the sediment has hardened with time, it crumbles away easily. Bone fragments and rock will not break apart unless struck with an implement, hence the ginger digging. The idea is to remove the dirt from the rock, not the rock from the dirt. Each significant sample that is discovered must have its depth in the soil and location relative to other fossils recorded to place it in the geological record.


The plaster jacket we hoped to flip over the weekend and transport back to the museum was buried under a layer of sediment after heavy spring rains. Jason Schaefer

The goal of the day was to “flip the jacket,” that is, carve the dirt out from under a fossil-rich lump of sediment until it stands on a pedestal, then turn it upside-down to plaster the underside. When the specimen is completely jacketed, it’s ready for transportation. Contrary to what the movies may suggest, paleontologists do the painstaking final prep work for fossils not in the field, but in a controlled environment, a laboratory with fine, electric-powered implements.


Using a replica bayonet as a digging tool, HMNS Paleontologist Dave Temple teaches me how to uncover the plaster jacket without harming it. Kelly Russo

The plaster field jacket is made of layers like papier mache. Diggers begin with a separation layer, usually aluminum foil, so the plaster doesn’t stick to the specimens, and then dip fragments of material like burlap or cotton into plaster of Paris that hardens in minutes. Once the specimen is completely covered and dry, it is marked for cataloging so paleontologists know what it contains and its upright orientation when they return to it days, weeks, months, or sometimes years later.


A jacketed Dimetrodon rib specimen from a neighboring dig site illustrates both the layering and soil removal techniques paleontologists use to preserve the integrity of fossilized bones. Kelly Russo

By one in the afternoon, we broke for lunch and to tour a nearby longhorn ranch. We had dug no more than a foot into the soil around the jacket, and Temple was nearly bitten by a four-inch centipede, a common sight for this part of Texas, but it was a good start to the weekend, with much more adventure to come.

Author’s note: This is the first part in a series detailing the HMNS excursion to the Craddock Bone Bed.

T. rex vs. Prey: Imagining battles between ancient gladiators

When I was super young, say around five or so, I remember playing in the bath tub with my plastic toys. Some were super heroes like He-Man or Teenage Mutant Ninja Turtles, others were monster trucks and die-cast matchbox cars by Mattel, but most were dinosaurs.

This might be TMI, this story about the kid in the bath tub with bubbles on his head, ramming plastic characters into one another and dreaming up their backstories, the bellows of challenge they traded, and the choreography of their battles, but I know there are other adult children out there with similar memories.

During this epoch in the evolution of me, I distinctly recall pitting Tyrannosaurus rex against Stegosaurus, which, as I’ve discovered in later life, was completely wrong, as was most of what I thought around five years old, but you know, who can blame a five-year-old for muddling up the fossil record?

T. rex is one of the most famous dinosaurs in history, easily identified by its massive, heavy skull, long steak-knife teeth, powerful back legs and tail, and ridiculous vestigial arms, but due to her status as dinosaur royalty, the length of her reign and her identity is as often confused by adults as it is by naive five-year-olds. The T. rex lived for two million years in the Late Cretaceous, never in the Jurassic, as her appearance in Jurassic Park might suggest, but we can forgive this fiction for its oversight. (After all, InGen, the engineering firm responsible for cloning extinct dinosaurs in the movie, infamously mismatched animals from different eras within the same park.) And she wasn’t the only two-legged carnivore.

stego allo

In a dramatic representation, Stegosaurus and Allosaurus duke it out in the Jurassic. Morian Hall.

In the time of Stegosaurus, between 155 and 150 million years ago (the real Jurassic), the apex predator was the Allosaurus. Smaller than the T. rex, but with more capable arms with three fingers ending in talons, this baddie no doubt picked battles with Stegosaurus, putting its life on the line for a meal. With its polygonal plates down its back, viciously spiked tail, flexible spine and toes that allowed it to rear up, Stegosaurus could give Allosaurus a true walloping.


Allosaurus remains feature prominent eyebrow ridges and three-fingered hands with sharp claws.

Forget about jaws and claws. One solid hit from the bone spikes could deeply puncture the neck or torso of any shady Allosaurus looking for a bite, and its plates would protect its spine from being severed by teeth until it could land a blow. It isn’t difficult to imagine eyes gouged and jugulars perforated, many Allosauruses bleeding out after botched predatory encounters with Stegosaurus. There were certainly easier things for Allosaurus to eat, but few battles with other species could match the gladiatorial epicness of this match-up, at least not in this era.


Even as an herbivore, Stegosaurus would have made a formidable opponent against Allosaurus in the Jurassic, using a spiked tail and bone plates along its spine as defenses.

Fast forward 90 million years to the Late Cretaceous, the reign of the “tyrant lizard.” Tyrannosaurs roamed North America and Asia, preying on a variety of other famous megafauna like Triceratops, Ankylosaurus, and duck-billed hadrosaurs including Edmontosaurus, Brachylophosaurus, and Parasaurolophus. There’s no way T. rex even knew Stegosaurus was a thing. More time passed between these two than between dinosaurs and Homo sapiens.


As the largest predator of the Late Cretaceous, the T. rex is one of the fossil record’s most iconic species.

Nor was the T. rex the only one of her kind; she was just the largest, hence the name, “king of tyrants.” Among her smaller contemporaries, Tarbosaurus, Albertosaurus, Daspletosaurus, and Gorgosaurus, she was the Queen B, big and bad, in spite of the competition. She had excellent vision, a sense of smell that could detect prey from miles away, and decent hearing, though high-pitched sounds would have been lost to her. Food wouldn’t have been difficult for the T. rex to find, but that food really, really didn’t want to be eaten.


T. rex couldn’t have fought Stegosaurus, but it preyed upon Triceratops, another iconic species that lived in the same time period.

There’s no more famous match-up than Tyrannosaurus rex and Triceratops. With two long horns and a bony frill like a samurai helmet to guard its neck, as long as the trike met the T. rex head-on, there was no contest. But if Triceratops charged and missed the mark, the tyrant’s big jaws could take out its backbone in a single bite, neutralizing the threat of horns. Recent discoveries of casts of Triceratops‘s hide reveals nodules that might have housed quills, making even a bite to its back a dangerous one if T. rex ever got around the impenetrable helmet. You can imagine this battle yourself in the Morian Hall of Paleontology, where Lane the Triceratops takes a defensive position under an aggressor T. rex.


T. rex preyed upon Denversaurus and its famous cousin, Ankylosaurus, but both would have made a difficult meal, protected by bony armor.

Against Ankylosaurus and its cousin Denversaurus, also on display in Morian Hall, tyrannosaurs likely had a more difficult time. Both Ankylosaurus and Denversaurus developed the adaptation of a wide, low body and armored plating, making access to its soft underbelly impossible for tyrannosaurs unless kicked onto its back, but Ankylosaurus had another advantage. The tip of its tail bore a mace-like club that, like Stegosaurus’s spiked tail, could maim the jaws of predators that didn’t pay enough heed. One swing from this heavy weapon could break open a T. rex‘s face, cripple its legs, or shatter its ribs, and with arms too small to defend itself, dodging seems the only tactic at her disposal against this tank of a creature. An encounter with an Ankylosaurus could mean either a meal or certain death, depending on the T. rex‘s experience hunting.


Armor plating on the back of Denversaurus would have protected against a bite from the T. rex and other tyrannosaurs of the Late Cretaceous, but if flipped over, its soft underbelly would be exposed.

A more easy meal for any tyrannosaur would have been Edmontosaurus and other duck-billed dinosaurs. These hadrosaurs had few defenses. No armor plating, no spikes, no claws, no wings, no sharp teeth. But it’s possible they had a different advantage, though it’s tough to deduce through fossils alone. Hollow chambers in the skulls of many hadrosaurs suggest these creatures, like geese and other water fowl, had the power of sound at their disposal. A deafening bellow might have stopped a tyrannosaur in its tracks or sent it running in the other direction. T. rex isn’t known for its sensitive hearing, but as we all know, if the sound is loud enough, it can be excruciating. And T. rex had no fingers to put into her ears, nor could she reach them.


Edmontosaurus, a duckbilled hadrosaur and cousin of Parasaurolophus, appears to have lacked natural defenses. However, the hollows in its skull suggest it could have protected itself with deafening bellows like giant geese.

Understanding these species as they once were, interacting with one another, is more than bath tub child’s play for paleontologists; it’s a career and a discipline. It’s in the Greek roots of the word “paleontology,” the study of being and beings in the ancient world. The study of what life on Earth might have looked like eons ago. The work of these scientists is more like philosophy than fiction, but building careful theories via the fossil record and considering every angle does require a measure of imagination.


An artist’s representation depicts Triceratops and Tyrannosaurus rex in an age-old feud set in the lush swamps of the Late Cretaceous, an imagined scene deduced from evidence in the fossil record. Morian Hall.

I suppose, apart from the spikes and teeth and horns and claws and body armor and all the other things that make these terrible lizards seem like something out of science fiction, or monsters invented by a puppeteer, it’s the daydreaming paleontology requires that holds my attention. To understand their world, you must build it in your mind.